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Stop Leaving Money on the Table with 5 Ways to Price for Value
New Year’s Resolutions

Checklist #4 of 4: Revolution 4 – Stop Leaving Money on the Table by Pricing for Value

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February 3, 2015
In the last three blog posts we’ve been talking about the concept…
Get The Sludge Out To Quickly Increase Profits
New Year’s Resolutions

Checklist #3 of 4: Revolution 3 – Get The Sludge Out To Quickly Increase Profits

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January 27, 2015
In the last two blog post, I introduced you to the concept of…
Engage Your Team in Everyday Profitable Behaviors
New Year’s Resolutions

Checklist #2 of 4: Revolution 2 – Engage Your Team in Everyday Profitable Behaviors

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January 18, 2015
In the last blog post, I introduced you to the concept of changing…
How to Get Results from Revolutions, not Resolutions – Without Overthrowing Anything
New Year’s Resolutions

Checklist #1 of 4: How to Get Results from Revolutions, not Resolutions – Without Overthrowing Anything

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January 9, 2015
Unlike New Year’s Resolutions that typically last less than…
Profit Strategy Sludge
Customer Loyalty and Retention

Get the Sludge Out: A final cost-saving lesson Vistaprint (and you) can learn!

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December 16, 2014
If you’ve been following the 3-part series of blog posts based…
Customer Service Lessons
Customer Loyalty and Retention

When Things Go Wrong – 2 Customer Service Lessons Every Leader Can Learn From Vistaprint

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December 9, 2014
I hadn’t expected to continue the Vistaprint story that I shared…
Ask the Right Survey Questions
The Best Way to Thank your Customers is With Value

Classic Mistakes Vistaprint Makes When They Could Easily Double Their Business Instead… and You Can Too

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December 2, 2014
I love working with Vistaprint – and they don’t pay me to…
3 Reasons Chasing Revenue is One of the Most Dangerous Things You Can Do
Bottom Line Growth

3 Reasons Chasing Revenue is One of the Most Dangerous Things You Can Do

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November 17, 2014
I see companies chasing revenue all the time in their quest for…
FREE Report - Uncommon KPI reveals issues with execution of strategy
Management

Uncommon KPI Reveals Issues with Execution of Strategy, Opportunities – FREE Report

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November 13, 2014
Every business leader measures ROI, ROA, ROE, ROC, and more.…
The Bone-Chilling Price of Vampire Customers
Manufacturing Month

The Bone-Chilling Price of Vampire Customers

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October 21, 2014
Look under your bed and check your closet, because "vampire customers"…
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