What to Do When You’ve Done LEAN but Quality is Still an Issue?
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So far this month, I’ve shared with you 1 Big Shift to Improve…
Back to School: 1 Big Shift to Improve Quality, Beyond What You Learn with Lean.
Clearly, preventing defects and errors from happening in the…
5 Benefits of Improved Customer Loyalty and Retention
The 5Rs of proactive customer profitability management, are based…
Four Fabulous Ways to Improve Customer Engagement and Retention
We talked about Employee Engagement several times in the first…
12 Motivational Quotes For Creating Customer Loyalty and Retention
Below are 12 motivational quotes that I've pulled together about…
The Biggest Player in the Profit per Employee Game – Where do YOU Fit?
This month we’ve been exploring the recently-released Return…
How Does This Year’s 25% Increase in the Return on People Benchmark Affect YOUR Business?
The 2017 Return on People Benchmark data has just been released,…
High performers wanted: Could you use some free publicity in a major industry publication?
I’m looking for high performers! Are you a manufacturer who…
12 Motivational Quotes For Strategy and Execution
Below are 12 motivational quotes that I've pulled together about…
The Secret to Successful Execution for Impact
Strategic thinking requires more than establishing forecasts…
